At Flowers Upper Norwood, we are dedicated to providing every customer in the Upper Norwood area with a fully accessible and positive online shopping experience. Our team believes that everyone should enjoy the simple pleasure of selecting and ordering beautiful flowers Upper Norwood, regardless of ability. We continuously strive to remove any barriers, ensuring that our website and online ordering system are easy to use for all visitors.
Our website is designed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at AA level. These guidelines represent best practices worldwide and aim to make web content more usable and accessible for people with a wide range of disabilities, including visual, auditory, physical, cognitive, and neurological differences. By adhering to these standards, Flowers Upper Norwood demonstrates a firm commitment to the inclusivity of our community and customers.
We understand that many visitors may rely on assistive technologies to browse the web. Therefore, Flowers Upper Norwood is optimised for use with modern screen readers and text-to-speech software. Our website follows semantic HTML and ARIA (Accessible Rich Internet Applications) guidelines to ensure smooth navigation and clear content structure for users of screen readers. We also test our platform periodically with leading assistive technologies to address any issues and improve usability for everyone.
People with low vision or certain visual processing needs may find some online content difficult to navigate due to insufficient contrast. At Flowers Upper Norwood, we use high contrast colour schemes and clear font choices throughout our website. This design approach helps to maximise readability and ensures that all Upper Norwood customers can order Flowers Upper Norwood online with ease. Additionally, our site allows for browser zooming and is responsive on various devices, improving access for those who require larger text or adaptable layouts.
Accessibility is an ongoing journey. At Flowers Upper Norwood, we are always eager to learn and enhance the experience for all of our users. We routinely evaluate our website for accessibility and make updates as necessary, staying current with evolving standards and user expectations. Feedback from our customers and the Upper Norwood community helps us to better understand emerging needs and address any potential challenges quickly and effectively.
If you experience any difficulty accessing information on our website, placing an order, or using any of our online services, we want to hear from you. Please get in touch using our contact form, and our team will assist you as quickly as possible. At Flowers Upper Norwood, we value feedback that helps us make our flower ordering process accessible for everyone in Upper Norwood. Your insights enable us to continue serving our community better and ensure that delightful floral arrangements are always within reach.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
